Contact us

Questions, bug reports and ideas for new tools are all welcome.

Email us at

Reporting a problem

To help us fix things quickly, please include:

The tool’s page address (for example kbsnap.com/compress-image/).
Your device and browser (for example “iPhone 15, Safari” or “Windows 11, Chrome”).
What you expected to happen and what happened instead.
The file type and approximate size – but please don’t send personal documents.

Requesting a size preset

Need a preset for a specific form or country? Send us the exact requirements (dimensions, file size limits, background colour) and a link to the official page that lists them.

Privacy questions

Our tools never receive your files. For anything else, see the Privacy Policy or email us.